I cannot access my emails.
The only email services we provide are the forwarding of emails to another account - we do not provide actual email mailboxes.
If you have an actual mailbox set up for your emails, e.g. email@example.com
, it is most likely that it is provided by Microsoft Office 365 or Google G-Suite - these are the two email providers that we advise clients to use. Please refer to the relevant help sections in your Microsoft or Google account for further help, or contact the support desk for your email provider.
I want to add emails to my new device.
If you need to add an existing mailbox to a new device, e.g. phone, tablet, laptop, desktop computer, please refer to the operating guide for your particular device and email provider, e.g. Microsoft Office 365, Google G-Suite.
I have forgotten the password for my email account.
The only email services we provide are the forwarding of emails to another account - we do not provide actual email mailboxes that would require a password to access. If you have a mailbox that requires a password to access, it is most likely that it ...